Legal Terms and Policies
All users of RecoveryCop are required to accept all terms on this page along with the User Legal Agreement when creating your account and upon purchase.
Legal Terms and Policies
It is company policy that our customer databases remain confidential and private. We have not, will not, and won’t ever sell names to “spammers” or other parties who would like to use our databases to advertise or solicit their products or services. RecoveryCop does not collect any information from your phone other than the information required for the product’s successful operation. Your private information is safe with us.
As with all competitors, we do not issue refunds for simply changing your mind. If you experience troubles with our software we will work with you to resolve the issues in a timely manner. If the issues can’t be resolved you’ll receive a refund. We reserve the right to refund an order and discontinue support and service if you are threatening us or we determine you are using the service for disallowed purposes. All refunds result in immediate discontinuation of service and support.
All our products are distributed and licensed on an “as is” basis and no warranties or guarantees of any kind are promised by RecoveryCop as to their performance, reliability or suitability to any given task. In no event shall RecoveryCop be liable for any loss of data or ANY DAMAGES OF ANY KIND, financial, physical, emotional or other, which might arise from its use.
It is a federal and state offense in most countries to install monitoring/surveillance software onto a phone which you do not own or have proper authorization to install. It may also be an offense in your jurisdiction to monitor the activities of other individuals. Check all state, federal and local laws before installing any monitoring software such as RecoveryCop. The software helps you recover your own phone when you can’t get it back. You will never use the software to monitor other individuals without their valid permission. Federal or local law governs the use of some types of software; it is responsibility of the user to follow such laws.
By installing, running, or using any RecoveryCop product or service you agree to the above Policies. In addition you agree that you will follow the RecoveryCop Policies at all times when using a RecoveryCop product or service. Failure to comply with our policies will result in the account being terminated without warning.
SOFTWARE END USER LICENSE AGREEMENT (EULA)
PLEASE READ THIS LICENSE CAREFULLY BEFORE PURCHASING OR USING THE SOFTWARE. BY USING THE SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT INSTALL OR USE THE SOFTWARE, DELETE THE SOFTWARE AND ALL RELATED FILES FROM YOUR DEVICE, AND PROMPTLY RETURN PACKAGE AND ITS CONTENTS TO THE PLACE OF PURCHASE FOR A REFUND.
The computer software, artwork, music, and other components included in this product (collectively referred to herein as the “Software”) are the copyrighted property of Retina-X Studios, LLC and its licensors (collectively referred to as “REX”). The Software is licensed (not sold) to you, and REX owns all copyright, trade secret, patent and other proprietary rights in the Software. You may use the Software on a single computer. You may not: (1) copy (other than once for back-up purposes), distribute, rent, lease or sublicense all or any portion of the Software; (2) modify or prepare derivative works of the Software; (3) transmit the Software over a network, by telephone or electronically using any means, except in the course of your installation of the Software over authorized networks; (4) reverse engineer, decompile or disassemble the Software.
You may transfer the Software, but only if the recipient agrees to accept the terms and conditions of this Agreement. If you transfer the Software, you must transfer all components and documentation and erase any copies residing on computer equipment. Your license is automatically terminated if you transfer the Software.
You expressly acknowledge and agree that use of the Software is at your sole risk. Except for the limited (90) day warranty on the media set forth below. While RecoveryCop remains undetected by any known software, it is the user’s responsibility to stop programs which might block RecoveryCop on the phone, should this situation arise. Due to the fact that the software is a digital good and registration information cannot be reclaimed, no refunds can be issued and all sales are final.
REX warrants to the original consumer purchaser that the media furnished in this product will be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (as evidenced by your receipt). If the media furnished in this product proves to be defective, and provided that the original consumer purchaser returns the media to REX in accordance with the instructions in this paragraph, REX will replace the defective media: (a) free of charge to the consumer purchaser, if the media proves to be defective within the ninety (90) day period following the date of purchase, and (b) for a fee of $8.00 per Compact Disc, if the media proves to be defective after the expiration of the ninety (90) day warranty period.
To obtain a replacement CD, please return the CD only, postage prepaid, to REX, at the address below, accompanied by proof of date of purchase, a description of the defect, and your name and return address, as well as a check for $8.00 per CD if after expiration of the warranty period. REX will mail a replacement to you.