Legal Terms and Policies

All users of RecoveryCop are required to accept all terms on this page along with the User Legal Agreement when creating your account and upon purchase.

Legal Terms and Policies

PRIVACY POLICY
It is company policy that our customer databases remain confidential and private. We have not, will not, and won’t ever sell names to “spammers” or other parties who would like to use our databases to advertise or solicit their products or services. RecoveryCop does not collect any information from your phone other than the information required for the product’s successful operation. Your private information is safe with us.

REFUND POLICY
As with all competitors, we do not issue refunds for simply changing your mind. If you experience troubles with our software we will work with you to resolve the issues in a timely manner. If the issues can’t be resolved you’ll receive a refund. We reserve the right to refund an order and discontinue support and service if you are threatening us or we determine you are using the service for disallowed purposes. All refunds result in immediate discontinuation of service and support.

DISCLAIMER
All our products are distributed and licensed on an “as is” basis and no warranties or guarantees of any kind are promised by RecoveryCop as to their performance, reliability or suitability to any given task. In no event shall RecoveryCop be liable for any loss of data or ANY DAMAGES OF ANY KIND, financial, physical, emotional or other, which might arise from its use.

It is a federal and state offense in most countries to install monitoring/surveillance software onto a phone which you do not own or have proper authorization to install. It may also be an offense in your jurisdiction to monitor the activities of other individuals. Check all state, federal and local laws before installing any monitoring software such as RecoveryCop. The software helps you recover your own phone when you can’t get it back. You will never use the software to monitor other individuals without their valid permission. Federal or local law governs the use of some types of software; it is responsibility of the user to follow such laws.

AGREEMENT
By installing, running, or using any RecoveryCop product or service you agree to the above Policies. In addition you agree that you will follow the RecoveryCop Policies at all times when using a RecoveryCop product or service. Failure to comply with our policies will result in the account being terminated without warning.
SOFTWARE END USER LICENSE AGREEMENT (EULA)
PLEASE READ THIS LICENSE CAREFULLY BEFORE PURCHASING OR USING THE SOFTWARE. BY USING THE SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT INSTALL OR USE THE SOFTWARE, DELETE THE SOFTWARE AND ALL RELATED FILES FROM YOUR DEVICE, AND PROMPTLY RETURN PACKAGE AND ITS CONTENTS TO THE PLACE OF PURCHASE FOR A REFUND.

The computer software, artwork, music, and other components included in this product (collectively referred to herein as the “Software”) are the copyrighted property of Retina-X Studios, LLC and its licensors (collectively referred to as “REX”). The Software is licensed (not sold) to you, and REX owns all copyright, trade secret, patent and other proprietary rights in the Software. You may use the Software on a single computer. You may not: (1) copy (other than once for back-up purposes), distribute, rent, lease or sublicense all or any portion of the Software; (2) modify or prepare derivative works of the Software; (3) transmit the Software over a network, by telephone or electronically using any means, except in the course of your installation of the Software over authorized networks; (4) reverse engineer, decompile or disassemble the Software.

You may transfer the Software, but only if the recipient agrees to accept the terms and conditions of this Agreement. If you transfer the Software, you must transfer all components and documentation and erase any copies residing on computer equipment. Your license is automatically terminated if you transfer the Software.
You expressly acknowledge and agree that use of the Software is at your sole risk. Except for the limited (90) day warranty on the media set forth below. While RecoveryCop remains undetected by any known software, it is the user’s responsibility to stop programs which might block RecoveryCop on the phone, should this situation arise. Due to the fact that the software is a digital good and registration information cannot be reclaimed, no refunds can be issued and all sales are final.

REX warrants to the original consumer purchaser that the media furnished in this product will be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (as evidenced by your receipt). If the media furnished in this product proves to be defective, and provided that the original consumer purchaser returns the media to REX in accordance with the instructions in this paragraph, REX will replace the defective media: (a) free of charge to the consumer purchaser, if the media proves to be defective within the ninety (90) day period following the date of purchase, and (b) for a fee of $8.00 per Compact Disc, if the media proves to be defective after the expiration of the ninety (90) day warranty period.

To obtain a replacement CD, please return the CD only, postage prepaid, to REX, at the address below, accompanied by proof of date of purchase, a description of the defect, and your name and return address, as well as a check for $8.00 per CD if after expiration of the warranty period. REX will mail a replacement to you.

User Guide

Register Your Account
After ordering you will instantly receive an email containing your registration code and a link to the full version download of the software.

If you have already registered using a trial account, simply go to the registration page and enter your current user info. Then paste your registration code and Submit. The account will become a full version account or be reactivated if your trial expired.

If you have never created a RecoveryCop account, then you will first need to create your username and password by registering. DO NOT USE any spaces or characters other than numbers or letters. Paste your registration number to the appropriate box. You must agree to the legal requirements on the registration page. Then click Submit.

Install The Program
After you have registered your account, it’s time to install the software to your phone. Go to the installation instructions section for specific instructions.

Configure The Program
After you have installed the software you will select whether you want to interact with the phone via the online control panel OR through SMS commands. You will also select a five number PIN which will be used as the password for bringing up the program out of it’s hidden mode.
Monitor Online or With SMS Commands –
After you have configured the program you can login to your account to view logs anytime if you chose the Web Commands mode. If you chose the SMS Commands mode, you can send a command to the phone from any other phone via SMS. More details are included in the SMS command section.

Registering Your Account
Now that you know a little more about how the process works we will describe each step in more detail. let’s begin by registering your account as described below.
If you have already registered using a trial account, simply go to the registration page and enter your current username, password and email. Then paste your registration code, agree to the terms and click Submit. The account will become an active account or be reactivated if your trial had expired.

If you have never created a RecoveryCop account, then you will now need to create your username and password by registering. To register, go to the registration page which is shown below. After you have reached the Create Account page, input data into the following fields.

DO NOT USE any spaces or characters other than numbers or letters for your username and password. Paste your registration number to the appropriate box. You must agree to the legal requirements on the registration page. Then click Submit.

Login Information
Enter a username / password you wish to use. Up to 60 characters each.

Registration Number
Copy and Paste the registration number from your order email.

Support Email Address
Enter your email address in case we need to email you updates.

Legal Requirements
You must check the box to agree to the RecoveryCop Legal Requirements.
After you have completed all fields, click SUBMIT to create your RecoveryCop account.

Installing The Software
RecoveryCop can be installed in as little as five minutes. The steps below will guide you in the process of installing the trial or full version and starting it for the first time.
It’s important to determine the correct download link for your device!

If you already purchased, do not use the links below. The links below are for the trial version. Instead, use the links given in your order email. Simply use that download with the instructions below. If you have a trial version installed, simply remove it and then install the full version using these same steps below.

For trial version users, on your device, go to Start > Settings > About. Look to see which version and edition of Windows Mobile your device uses.

Pocket PC (With Mobile Phone) Windows Mobile 6.x Professional
Smartphone (Without Touch Screen) Windows Mobile 6.x Standard

After you have determined the correct download for your device, use that download in step #1 of the instructions below. Proceed with the steps to finish the installation.

 

Step 1. Download the trial or full version .CAB file to your computer. Then open the folder where you saved the file on your PC, as shown above. Right-click the file and go to COPY to copy the file.

 

Step 2. Now connect your phone to your PC and on the PC, navigate to a folder on the phone to paste the file. Right click the large white area and go to PASTE to paste the file to the phone as shown above.

 

Step 3. Now on the phone, go to Start > File Explorer and navigate to the folder where you pasted the file. It should appear similar to the screen above. Then highlight the file and click it to launch the installer.

 

Step 4. Click to install the program and wait until the installation completes. After the installation completes you will need to manually launch the program for the first time only as seen in the final step.

 

Step 5. Now the final important step. Go to File Explorer again on the phone, navigate to the Program FilesRC folder. Then click to launch the RC program file as shown in the screenshot above.

After the software is installed and ran the first time, it will then run in stealth mode at each bootup of the phone. There is no need to restart the program after the initial launch of the program. After installation the .CAB file can be deleted.After the installation is complete and you have ran the software for the first time, you will be presented with a screen to start configuring the software. Please see the next section for details on how to configure the software.

First Time Configuration

After you’ve installed you will be presented with the welcome screen. Press Next.Web Mode Selection

Then choose whether or not you wish to turn on web command mode. You can enable it later in Configure > Change Mode if you haven’t registered your account yet.

Web Command Mode ENABLED
Allows you to interact and monitor from using SMS commands AND the Online Control Panel. You will need the username and password you created in the registering your account section. Enabling this mode is highly suggested because you can perform commands online and monitor more details.

Web Command Mode DISABLED
If Web Command Mode is turned off, you can still interact with the phone through SMS commands. You can send the phone the various commands using any other phone. However data logging will not function until you enable the Web Command Mode.

Create PIN

After you have selected your preference you will be asked to create your 5 digit PIN.

This numerical, five digit PIN is important so you should write it down.  It will be used if you want to open the interface on the phone later to change settings.

When the PIN is entered and confirmed, click OK and you will be at the main interface.

Setting Your Configuration

See the next section to understand more about how to use the main interface. If the SIM card is ever changed in your phone, RecoveryCop will send a SMS alert message to one or more phone numbers you enter.

So you should add at least one number by clicking Options > Alert Number > Add Number. The format should be area code and number with no dashes such as 2125551212.

If you wish to use the locking command, you should click Options > Configure > Phone Lock. Then, type an alert message in the box and choose a sound. Then choose whether you want to lock the screen on any SIM change. Keep in mind that locking the phone will alert the thief that software is installed.

Hiding and Activating the Interface

Anytime you are finished editing settings, click the Hide button from the main interface to hide the program. Then anytime you need to access the interface in the future, you would simply “call” the number #12345* where 12345 is your five digit PIN.

So if you made your PIN as 98765, to access the interface, just go to your phone’s dialing (or home) screen. Then press the seven keys #98765* and hit SEND. The phone will act like it’s making a call but then the interface will appear and the call will hang up. You will then be inside the interface.

Inside the Interface

After you install and are inside the program the screen will look like the one below.

You can Hide the program anytime by clicking the HIDE button. To access the program again see the previous section of this guide. Your Alert Numbers list is displayed here. You can also change the alert message which is sent to the alert numbers. Such as “Tommy’s phone has been stolen!”

The Options Menu

The Options menu contains six different selections. Each are described below. Also see a more in depth look at the Configure Menu.

  • Alert Number – Add or remove entries to the list of alert numbers.
  • Configure – Change the various settings of the RecoveryCop system.
  • Uninstall – Remove the program from the device and disable protection.
  • Help – The in-program help file – a reduced version of this user guide.
  • About – Information about the publisher and version of RecoveryCop.
  • Quit – Completely exit the program from running until phone’s next reboot.

The Configure Menu

Anytime you are within the interface you can adjust commands and settings easily by going to Options > Configure. The various screens and options are outlined below.

  • Change PIN – Change your RecoveryCop PIN number.
  • Auto-Logging – Choose which backup/logging actions will occur.
    SMS Backup: Records every SMS sent and received including full text.
    Contact Details: Records every new contact added to the phone.
    Call Details: Records information about every call placed and received.
  • Lock Settings – Settings for what will happen when RecoveryCop locks the phone.
    Message: The message which will displayed to a user when phone is locked.
    Sound: The sound file which will continuously play when phone is locked.
    Lock Screen on SIM Change: Auto-locks the device if SIM is changed (not recommended).
    SIM Change Notification: Notifies the number(s) in your alert list upon SIM change.
  • SMS Commands – Settings for which SMS commands will be allowed.
    LOCK/UNLOCK: Allows you to lock/unlock the device so it can’t be used.
    GPS: Replies with the current GPS location is phone has GPS receiver.
    DELETEINFO: Deletes ALL contacts, SMS, histories, etc from the phone.
    CALLBACK: Gives the device the ability to remotely hear the microphone.
    PLEASE NOTE: The CALLBACK command is not available in the WM Standard version.
  • Web Commands – Settings for which web commands will be allowed.
    LOCK/UNLOCK: Allows you to lock/unlock the device so it can’t be used.
    GPS: Sends the current GPS location is phone has GPS receiver.
    DELETEINFO: Deletes ALL contacts, SMS, histories, etc from the phone.
    SIMINFO: Sends current SIM number, cell tower and other information.
    IP: Sends current IP address information for the device.
  • Web Mode – Web Command Mode settings and toggle.

Basics of How to Use the Program

This program is fairly simple to use. All you do is install it, then go inside and adjust a few settings to your needs. The default settings are ideal for most users. But you still need to enter an alert number and choose a sound to play when if you decide to lock the phone. Enter an alert number from the Options > Alert Number menu. Choose a sound from the Configure > Phone lock menu.

After you enter an alert number (in the format 2125551212) then the default settings will alert you by sending an SMS to your alert number(s) stating the SIM has been changed. The SMS will be from the new SIM number but your stolen phone will not show a trace of this SMS.

After you get an alert SMS, or anytime you know your phone has been stolen you can control and monitor in two different ways. The first way is with SMS commands. These commands allow you to perform certain functions by sending an SMS to your device. The SMS is not seen by the thief.

The second way you can control and monitor is with the Online Control Panel. To use the Online Control Panel, the Web Command Mode must be enabled within the software on the phone. Inside your OCP you can view in-depth details about how your device is being used. Logged activities are also viewable inside your OCP, and most commands can be issued also.

What to do if Your Phone is Stolen

Once you know your device is gone, you should first contact authorities to let them know and also let them know about the software installed. Remember that you should not lock the device right away. This is because if you lock it, the thief will become aware that software is installed on the device and might try to tamper with the installation.

If you have confidential information on your device and want to delete it, run the DELETEINFO command. If you already received a SMS alert to an alert number, then you already have the phone number of the thief. It would be the sender’s phone number of the alert message. You also already have the other important SMS information.

If your device has GPS, login to the Online Control Panel and send the GPS command. Wait a few minutes for results and send it again. Keep tracking as often as possible to assist authorities in nabbing the thief. If your device does not have SMS, you can use the other monitoring methods to help you easily determine the location or identity of the thief.

How to Remove the Software

To remove the software, simply go inside the interface and click Options > Uninstall. Then click YES on the confirm screen. After the uninstall is finished, reboot your phone to complete the uninstall.

 

Online Control Panel

Logging Into Your Account

To use the Online Control Panel, the Web Command Mode must be enabled within the software on the phone. You should also have already created your username and password by registering.

When you are ready to login to your account to check logs or control your device, enter your username and password into the fields below and click LOGIN. Or you can use the dedicated login page.

Be sure to enter your username and password EXACTLY as you did upon account creation. Your username and password are case-sensitive.

Username: Password:


Inside Your Account

Once you are inside your account, your screen will look something like the one below. Inside your account there are two groups of links on the left side. These groups are outlined below.

Log Viewers

This is where you view all activities recorded by RecoveryCop. You can also use the Remote Commands to instantly add results to your logs. Each type of recording is saved into a separate log section for your convenience.

  • View SMS Logs – View all auto-logged SMS text messages
  • View Call Logs – View all auto-logged entries of call information
  • View Contact Logs – View all auto-logged contact additions
  • View GPS Logs – View all GPS locations tracked thru commands
  • View Remote IP Logs – View all Remote IP’s tracked thru commands
  • View SIM Info Logs – View all auto-logged and command based SMS Info

Tools / Help

This is where you issue commands and perform maintenance on your account. You can also change your password here, logoff or receive support.

  • Remote Commands – Perform instant commands on your device here.
  • Clear All Logs – Clear all recorded data from your account forever.
  • Change Password – Change the password for your account.
  • Logoff Account – Logoff of your RecoveryCop Online Control Panel.
  • Help Center – Obtain support via documentation, FAQ and more.
  • Legal Info – The rules and regulations regarding use of the service.

The menu at the top of the online control panel also contains links to some of the most commonly used features.Issuing Commands Using the Online Control Panel

When you wish to issue a command online simply login to your account and go to the Remote Commands link. Then click the Send Command link for whichever command you wish to send. Then wait until the page auto-refreshes with a new status. Commands will post appropriate information to the log viewer for the command.

Deleting Logs

The log files within each viewer page can be deleted by clicking the checkboxes for items you wish to delete, then just click Delete. Additionally you can choose to clear ALL logs by clicking the appropriate link in the Tools / Utilities section of the left menu. Only erase logs if you are sure you want them erased. They cannot be recovered.

Change Password

Changing your password should only be done when you can also change it on the phone. To change your password, go to your online control panel and click the Change Password link in the Tools section at left. Insert the appropriate fields and click submit. Your password will then be changed. Then, bring up the RecoveryCop interface on your phone. Change the password in Configure > Web Mode to your new password.

SMS Commands

About SMS Commands

SMS commands will function regardless of whether or not the Web Command Mode is enabled. However it is highly suggested that you still turn on the web mode so you can take advantage of ALL features.

The SMS commands allow you to interact with the phone by using any other mobile phone. Simply send a SMS to the number of your monitored device. If the thief has not changed the SIM card you can simply send the SMS commands to your regular mobile number.

If the thief changes the SIM card, you will be alerted to your Alert Number(s). The alert message will be from the thief’s number. Now you know the number to your device. Once you have determined the correct number for your device, you should understand how to send the commands.

Create a new text message to the correct phone number. Then for the text of the message, input your PIN number including the # and *. Then enter one of the following commands. Then send the message.

Replace the “12345” with YOUR actual PIN number for the software. Note that each line indicates a different command. Send only one command per SMS.

#12345* lock
#12345* unlock
#12345* gps
#12345* siminfo
#12345* deleteinfo
#12345* callback <phone number>

Using the Lock / Unlock Commands

#12345* lock
or
#12345* unlock

Use this command to LOCK or UNLOCK the device. If you chose a sound within the program, the sound will repeatedly play at the highest volume. The device will not be usable until you send an UNLOCK command. After the device is locked or unlocked you will receive a SMS response with status. Use the lock command with caution as it would alert the thief that security software is installed.

Using the GPS Command

#12345* gps

Use the GPS command to get a latitude and longitude location of your GPS compatible device sent back to the phone you sent the command from. You can then track this exact location using Google. Note: When using the Online Control Panel, the tracking data contain links to maps.

Using the SimInfo Command

#12345* siminfo

This command will return via SMS the stolen device’s phone number, cell tower and other important tracking information. This command is also executed automatically when the SIM card is changed in your device. It sends the data to the number(s) in your alert list.

Using the DeleteInfo Command

#12345* deleteinfo

This command is a valuable but dangerous command. Be sure to only run this command if you are sure you want to delete absolutely everything in the device. It will erase all contacts, SMS, call, web histories, files and more.

Using the Callback Command

#12345* callback 2125551212

PLEASE NOTE: The CALLBACK command is not available in the WM Standard version. It is available on the Windows Mobile Professional version only.

Using one of the most powerful features of the software is very easy. The callback command can only be issued via SMS. It cannot be issued using the Online Control Panel. The command will call you back at the number specified in the command. Your stolen device will not show any indication of a call. However the microphone will be turned on until you hang up the call.

For the example above we used the phone number (212)555-1212. You should enter the area code and then seven digit number without any other symbols inside the command.

Frequently Asked Questions

We have compiled the most frequently asked questions on this page to help our users. This page consists of two sections: Common Ordering Questions and Tech Support Questions.

Ordering Questions
How do I signup for RecoveryCop online?
After you have decided to purchase, go to the purchase page. Follow the screens and enter the requested information to purchase online.

We accept VISA, Mastercard, Discover and American Express credit cards for online purchases. After your order completes you will immediately receive an email containing the instructions to download the full version and your registration number to create your online account.

What charge will show on my card?
The charge for any software on our site will appear as “Plimus, Inc.” which is our payment processing provider. This company handles thousands of various software orders every day for many different types of software companies.
How secure is the order process?
All order pages use the latest secured technology certified by Thawte and ScanAlert to ensure 100% Secure and Confidential buying. The order pages are tested daily and certified HACKER SAFE by ScanAlert. A logo will appear on each order page to ensure that it is secured.

Do you take orders by phone or mail?
Yes. To order RecoveryCop by toll-free phone or mail, first go to the purchase page. Then enter your information so it will be in our system. At the bottom of this page there will be a field called “Payment Type”. In the field, select “Phone” or “Mail” and click “Next”. You will then be taken to a page that gives you a reference number and a toll-free phone number to call or address to send to.

What is your privacy policy?
It is company policy that our customer databases remain confidential and private. We have not, will not, and won’t ever sell names to “spammers” or other parties who would like to use our databases to advertise or solicit their products or services. Our products do not collect any information from your phone other than the information required for the products’ successful operation.

Do you provide technical support?
Yes. After your purchase you will receive a premium software product with step-by-step instructions, updates for life and online technical support for life. In the rare case of a problem, our support team will give you step-by-step instructions to correct your issue. 100% Guaranteed.

How do I cancel my subscription?
To cancel your automatic billing just contact us to let us know you wish to cancel. Your automatic billing will be cancelled. Your account will remain active until the end of the period you purchased. At that time you would need to remove the software from your phone to avoid an “Invalid Login” error.

Do you provide software updates?
Yes. As long as you are a RecoveryCop subscriber you will receive the latest upgrades to the software free of charge.

Technical Questions
Does RecoveryCop work on my phone?
RecoveryCop works on smartphones which run the Windows Mobile version 6.x. This means it could be 6.0, 6.1, etc. A partial list of compatible phones can be found here. Your phone’s account must have Internet access to upload logs. If your phone does NOT run Windows Mobile, for example it does not say “Windows Mobile” when you first turn your phone on, it is NOT compatible. It is also not compatible with earlier versions of Windows Mobile. It must be version 6.x. RecoveryCop is not currently compatible with Blackberry, iPhone, Symbian, Android or other smartphone platforms.

Will a thief know the program is installed or running?
RecoveryCop uses the latest innovations in mobile monitoring to keep your monitoring safe and secure. There are no indications that the program is running while it is active. The program has no entries in the Windows Mobile Start Menu, and its files are extremely discreet. Best of all, when RecoveryCop is running, there is NO entry for it in the Windows Mobile Task Manager. The program starts automatically in stealth mode at every boot of the phone. The only exception is if you decide to lock the phone. If so the software is not mentioned by name but it’s obvious there is some sort of security software installed.

What are the basic steps for installing? / How do I create my account?

The first step to installing RecoveryCop is to create your account online. You can do this on your computer. Just go to the registration page and create your account according to the instructions on that page. After you have created your account, go to the installation section of the User Guide.

How do I access the interface?
To access the interface on your phone, you would simply “call” the number #12345* where 12345 is your five digit PIN. So if you made your PIN as 98765, to access the interface, just go to your phone’s dialing (or home) screen. Then press the seven keys #98765* and hit SEND. The phone will act like it’s making a call but then the interface will appear and the call will hang up. You will then be inside the interface.

How do I change settings?
Bring up the interface by dialing the number #XXXXX* where XXXXX is the five digit PIN you created when installing the software. So if your PIN is 12345, you would dial #12345* and hit SEND/CALL. Then the interface will appear. After that click Options > Configure menu.
How do I change my Online Control Panel password?
Bring up the interface by dialing the number #XXXXX* where XXXXX is the five digit PIN you created when installing the software. So if your PIN is 12345, you would dial #12345* and hit SEND/CALL. The interface will appear. After that click Options > Configure > Change PIN.

How do I change my software PIN?
To change your Online Control Panel password, first login to your account. Then click the “Change Password” link on the left side menu. Enter your current password and the new password twice to confirm. IMPORTANT NOTE: If you do this you will also need to change it on your phone. Otherwise your logs will not upload.
How do I remove RecoveryCop?

To remove the software, access the interface on the phone and click the Uninstall command from the Options menu. Manual removal instructions are also included in your order email.

How the Anti-Theft Monitoring Software Works

RecoveryCop defines the latest in high-tech anti-theft security for Windows Mobile devices. This revolutionary software allows individuals to easily install software to their compatible device. Once the software is installed it remains hidden.

At any time after the software is installed, you can interact with the device no matter where it is and no matter which SIM card is being used. If your device is stolen, you can send an SMS from any other phone with a command to send you the GPS location of the device and the new SIM’s phone number.

Commands can also be issued from any web browser inside the included online control panel. You can also monitor SMS messages, lock the device or listen to surroundings of the phone from anywhere. Many other commands are included as seen in the features list.

How It Works
Below you will find a summarized version of how the entire process works. In the next section you will find more details about purchasing and setting up RecoveryCop.

Customer purchases RecoveryCop and downloads software onto the device. Customer configures program according to their monitoring needs.
RecoveryCop constantly monitors for commands from the customer and can silently upload logs to the online account at any time.Customer logs into their online account from any web browser or sends commands via SMS. The customer can interact or listen in real time.

More Details About Purchase, Installation and Usage
Below you will find an outline of the three easy steps involved in purchasing and setting up RecoveryCop on your phone.

First Step: Make Purchase
In order to purchase this software you must first acknowledge and agree that you are the owner or authorized administrator of the device you wish to install the software onto. We DO NOT condone or promote the use of our software for illegal purposes.
If you qualify and are ready to purchase, go to the purchase page and complete all sections and agree to the RecoveryCop Legal Requirements. Click Next and then enter your billing information. Then complete the order and check your email.

Second Step: Download to Device and Adjust Settings
After the order is complete, you will be instantly emailed a receipt with your Username/Password. This email will also contain a link to download the program. You can install the application onto your phone easily using the included instructions which are also available in the user guide.

The software installs into full stealth mode. No icons or other mentions of the software will be shown on the device. Once the software is installed you are ready to adjust settings. First, select your mode. This can be SMS commands or Web Commands. Then create a PIN you can use to bring up the interface. Then click Hide and you are ready to use the program.

Third Step: Send SMS or Login to Interact With Device
After you have started the monitoring it will remain active from that point on. Even if the device is turned off and back on it will still remain active in the background. The software is now awaiting your command in case you ever need it.

More information on sending commands can be found in the user guide. Commands sent by SMS can be sent to the number of the phone and it will NOT show up in the SMS list. The software then silently performs the command. Commands issued using the online control panel work exactly the same. Nothing will appear on the phone (except the LOCK command). You can also view SMS and Call Information logs from within your online control panel.

Phone Compatibility

RecoveryCop is compatible with any model smartphone or Pocket PC which runs the Windows Mobile 6.x operating system. At this time the software does not run on any device that does not use the Windows Mobile 6.x OS. This includes iPhone, Symbian OS, Blackberry and regular mobile phones which aren’t smartphones.
If you don’t see a Windows Mobile logo during the bootup of your device, then it’s not compatible. If you do see the logo but your device is not listed here, check to see if it has any 6.x version of Windows Mobile in Start > Settings > About. If so then it’s compatible. Also view compatible phone carriers.

Compatible Devices
A partial list of compatible phones is shown below. Even if you don’t see your phone on this page, any Windows Mobile 6.x based smartphone (any version starting with 6) will work.

 

 

Windows Mobile 6.x Devices


AT&T HTC FUZE

AT&T LG
Incite

AT&T Samsung Epix

AT&T Tilt

HP iPAQ 510

HTC PPC6800

HTC Mogul

HTC Touch

HTC TyTN II

Motorola Moto Q 9m

Motorola Moto Q Global

Motorola Q9C

Pantech Duo

Psion WPG2

Samsung Ace

Samsung Blackjack II

Additional Requirements
There are no special requirements for Windows Mobile 6.x devices. Your cell phone account should have Internet access for your online control panel and log uploads to work. An internet connection is not required if you wish to send commands by SMS only

Compatible Carriers
Any carrier is compatible if they offer SMS sending and receiving. If you wish to use the online control panel feature, the carrier must have unrestricted GPRS Internet Access. For CDMA carriers the SIM alert is disabled since there is no SIM card. Below you will find a partial list of fully compatible carriers

Features

Are you prepared if your device becomes lost or stolen? Not only do you lose a valuable piece of equipment, your data is put at risk. How can you protect yourself from a thief? Thats easy. our software will ensure your device and data are safe.

This software is a thief’s worst nightmare! RecoveryCop software silently sends you updates on the location with GPS, along with allowing you to see the new SIM number and even listen in on the thief’s surroundings to know where they are

Program Description
RecoveryCop is a hybrid software/service which allows you to monitor every aspect of your device in real time. This unique system creates havoc for a thief and they can be caught red-handed. GPS tracking and location listening will tell you exactly where your phone is so you can work with police to get it back. Even if your device doesn’t have GPS, the program is sure to assist you in finding the device.

All features of the program run in stealth, except the Lock/Alarm mode. Nothing appears on the phone when you perform a regular command. After the software is setup on your compatible device you can monitor anytime. Commands can be sent using SMS from another phone or from inside your included online control panel.

Smartphone Interface
This is the program is loaded onto your device. It stays totally silent unless you activate the interface to change settings. The software constantly awaits your command.
Online Control Panel

This is where you login to your account to issue commands and see the recorded activity results uploaded by the device. Accessible from any PC or phone web browser.

This high-tech software will allow you to see exactly how the thief is using your device. If you don’t have GPS on your device, information such as SMS text message logs and new SIM number can help you find it. But these are just some of the many features of RecoveryCop.

Software Features
This powerful system gives you the ability to completely monitor your Windows Mobile device online in real time. You can perform commands instantly and even have the device upload logs.You can login anytime from any location to use any command without needing access to the device

How It Works
This new technology might sound complicated but the process is actually quite easy using our online User Guide and other documentation. Below you will find a summarized version of how the entire process works.
Customer purchases RecoveryCop and downloads software onto the device. Customer configures program according to their monitoring needs.

RecoveryCop constantly monitors for commands from the customer and can silently upload logs to the online account at any time.Customer logs into their online account from any web browser or sends commands via SMS. The customer can interact or listen in real time.

What’s Included
When you purchase RecoveryCop you can rest assured knowing you will receive a top-of-the-line software product, service and support. Here’s what’s included for

the length of your subscription:
Instant Download – Download INSTANTLY after ordering! Request a download anytime!
Step-by-Step Instructions – Detailed instructions to guide you along every step.
Customized Username – You’ll select your username and password for your account!
Online Tech Support – Should you need help we will provide 24/7 online support.
Free Updates – As a member you receive free updates to the software as they occur.
Peace of Mind – You will finally be able to rest easily knowing your phone is protected!

We invite you to put RecoveryCop to the test today. All orders are processed via Plimus.com. Our servers are secured by Thawte and scanned daily by ScanAlert to ensure that your data remains completely safe and confidential